Introduction to Our Use of Digital Files

This document outlines the practices of 1win Kenya regarding the use of small digital storage files, commonly known as "cookies" and similar tracking technologies (collectively, "Data Files"). By accessing and operating the 1Win Kenya platform, you acknowledge and consent to our use of these files as detailed below. This process is fundamental to both your security and our compliance with Kenyan law.

The Function of Data Files

Data Files are essential, tiny scripts placed on your computer or mobile device. They serve distinct, vital roles:

• Operational Necessity: They enable core features, such as facilitating secure login sessions and remembering application state.
• Legal & Security Compliance: They help us verify your identity and current location, which is a requirement of the Kenyan Betting Control and Licensing Board (BCLB).
• Service Enhancement: They provide anonymous data that allows us to continually improve the speed and usability of our betting interface.

Categorization of Our Data Files

We utilize four main types of Data Files, each with a specific purpose:

Core Security Files (Mandatory)

These files are the technological backbone of our service. They ensure the platform operates securely and legally.

• Purpose: User authentication, fraud prevention, and necessary geo-verification to confirm you are betting from within Kenya.
• Control: These cannot be disabled. Blocking them will prevent you from accessing your account or placing any wagers, as it compromises the integrity of the platform and legal compliance.

Functional Preference Files

These files exist solely to enhance your user comfort by retaining personal settings.

• Purpose: Remembering display characteristics (e.g., fractional vs. decimal odds), your chosen interface language, and specific team or market favorites to reduce repetitive actions.

Analytics and Performance Files

We use these to measure the efficiency and performance of our technology. The data collected is anonymous and aggregated.

• Purpose: Monitoring page load times, identifying popular site sections, and detecting system errors so that our technical team can rapidly deploy fixes and optimizations.

Promotional and Targeting Files

These are used for personalized communications and campaign management.

• Purpose: Allowing us to present you with relevant 1Win Kenya offers and promotions on external websites you visit, and assisting us in tracking the effectiveness of those campaigns.

Management of Data Files on Your Device

You have control over most of the Data Files used, either through our platform or via your device settings.

• On-Platform Consent Tool: When you visit the 1Win Kenya website, you will be presented with a customizable banner that allows you to manage or revoke consent for the Functional, Analytics, and Promotional files. You can update this choice at any time via a link in the site's footer.
• Browser Control: You can configure your internet browser's settings to reject all third-party files or to notify you before any file is saved. Note that blocking all files will significantly impact the functionality of most websites, including ours.
• Mobile Device Identifiers: For app users, the device’s operating system provides tools (usually in the Privacy settings) to restrict or limit the use of its unique advertising identifier for targeted promotions.

App-Specific Security Measures

The 1Win mobile application relies on a persistent Device ID for security purposes. This unique device identifier acts as a continuous digital signature, which is a critical measure against users attempting to create multiple accounts or engage in fraudulent activities that violate our Terms and Conditions

FAQ